About HarePoint HelpDesk for SharePoint
HarePoint HelpDesk for SharePoint is the solution to build a helpdesk system on MS SharePoint sites. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product provides all...
HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization.
The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create the required number of support service's sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff.
Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web, email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring.
The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription, the number of helpdesk operators, or the number of service requests processed.
Previous Versions
Here you can find the changelog of HarePoint HelpDesk for SharePoint since it was posted on our website on 2015-04-25 03:00:00.
The latest version is 15.5.0.4 and it was updated on 2024-04-23 08:39:59. See below the changes in each version.
HarePoint HelpDesk for SharePoint version 15.5.0.4
Updated At: 2015-05-18
Changes: Changes in the security model: HelpDesk settings pages can be viewed only by users with Manage Web permission.
HarePoint HelpDesk for SharePoint version 14.0.1.3
Updated At: 2012-05-31
Changes: New release
Disclaimer
External Download
We do not host HarePoint HelpDesk for SharePoint on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by the software publisher and passed their terms and conditions to be listed there. We recommend caution when installing it.
The external download link for HarePoint HelpDesk for SharePoint is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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